At Lic Win, we believe in providing a seamless and enjoyable online gaming experience for every user. Whether you’re a new player with questions or an experienced user who needs help with transactions, our support team is ready to assist you.
We value transparency, quick communication, and customer satisfaction above all. That’s why we’ve made it easy for you to reach out to us through multiple channels.
Get in Touch with Lic Win Support
Our dedicated support team is available 24/7 to help with any queries related to your account, payments, withdrawals, games, or technical issues. We aim to respond as quickly and effectively as possible.
You can contact us through the following methods:
Email Support
Have a detailed question or need assistance with verification, payments, or a complaint? Drop us an email at:
We typically respond within 6 to 12 hours on working days and aim for even faster replies during peak hours.
Live Chat (In-App)
Use the Live Chat feature inside the Lic Win app or website for real-time support. Our agents are available round the clock to help you with:
- Account login issues
- Game not loading
- Deposit/withdrawal status
- Bonus or referral queries
You can access Live Chat from the “Support” or “Help” section of the app dashboard.
WhatsApp Support
Prefer chatting on WhatsApp? Message us on our official WhatsApp support number:
+91-XXXXXXXXXX
(Note: This number is for support only, not for calling.)
Our WhatsApp team is available between 10:00 AM and 11:00 PM IST every day.
Frequently Asked Questions (FAQ)
Before contacting us, check out our FAQ section — it covers many common questions related to:
- Game rules and features
- Earning and withdrawal processes
- Welcome bonuses and offers
- KYC and identity verification
- Account security
This helps you get instant answers without waiting for a reply.
Banking & Payment Help
Facing issues with UPI, wallet transactions, or bank withdrawals? Our payment support specialists are trained to resolve such matters quickly. Just share the following details (without revealing sensitive information like full card numbers or passwords):
- Your registered mobile number
- Date/time of transaction
- Transaction ID or reference number
- Screenshot (if available)
We’ll investigate and get back to you as fast as possible.
Your Data is Safe
All conversations and personal data shared with our support team are kept confidential. We never sell or misuse your information. All communications are secured under our Privacy Policy and Terms of Use
We’re Here for You
At Lic Win, we care deeply about your satisfaction and gaming experience. If you ever face any issues, need help understanding features, or want to give us feedback — don’t hesitate to reach out.
Your feedback helps us improve and deliver better services to every Lic Win player across India.
Lic Win – Trust, Support, and 24/7 Help
No matter what your query is, we’re just a message away. Our team is committed to ensuring that every player enjoys a smooth, fair, and secure journey with us.
Thank you for choosing Lic Win — India’s trusted online gaming and earning platform.