At Lic Win Game, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and financial information when you access or use our platform. By using Lic Win’s services, you agree to the collection and use of your information in accordance with this policy.
If you do not agree with any part of this policy, please refrain from using our platform.
1. Information We Collect
When you use Lic Win, we may collect the following types of data:
a) Personal Information
- Full name
- Mobile number
- Email address
- Date of birth
- Gender
- Address (optional for KYC)
b) Device and Usage Data
- IP address
- Device type and operating system
- Browser type
- Login time and usage patterns
- Cookies and log data
c) Payment and Transaction Information
- UPI ID, wallet details, or bank account information
- Deposit and withdrawal history
- In-app purchase activity
We only collect data necessary to provide a secure, customized, and functional gaming experience.
2. How We Use Your Information
Lic Win uses the collected data for the following purposes:
- To create and manage your user account
- To verify your identity and prevent fraud
- To process deposits, withdrawals, and in-game purchases
- To offer customer support and resolve issues
- To send important notifications and updates
- To improve the platform’s performance and features
- To offer promotional content and reward programs
We do not sell or rent your personal data to third parties.
3. Cookies and Tracking Technologies
Lic Win uses cookies and similar technologies to enhance user experience. Cookies help us:
- Remember your login details
- Track usage patterns
- Personalize content and offers
- Monitor traffic and analytics
You can manage cookie preferences through your browser settings, but disabling them may limit platform functionality.
4. Data Sharing and Disclosure
We only share your information in the following situations:
- With trusted service providers (e.g., payment gateways, analytics tools) to enable smooth operation of our services
- To comply with legal obligations, law enforcement requests, or court orders
- To prevent fraud or protect platform integrity
- With your explicit consent, if needed for promotional partnerships or third-party offers
All partners are required to follow strict confidentiality and data protection standards.
5. Data Security
We implement advanced technical and organizational measures to protect your information from unauthorized access, loss, or misuse. This includes:
- Secure encryption protocols
- Firewalls and anti-malware systems
- Role-based access to sensitive data
- Regular audits and compliance checks
However, no method of electronic storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.
6. Your Rights and Choices
As a user of Lic Win, you have the following rights:
- To access, update, or delete your personal data
- To request data portability
- To opt-out of promotional communications
- To withdraw consent where processing is based on consent
To exercise these rights, contact our support team at support@licwin.com.
7. Data Retention
We retain your data for as long as your account remains active or as needed to comply with legal and regulatory requirements. If you delete your account, we securely delete or anonymize your personal data after a limited retention period.
8. Children’s Privacy
Lic Win is intended only for users 18 years or older. We do not knowingly collect or store data from individuals under 18. If we discover such data, we will immediately delete it.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised date. You are encouraged to review this policy periodically.
Last Updated: June 5, 2025
10. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us:
📧 Email: support@licwin.com
📞 Support: Available 24/7 through live chat or WhatsApp on the app
Lic Win – Your Trust. Your Privacy. Our Responsibility.
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